Frequently Asked Questions

  • I’m Peter, the owner and operator of KTR Rescue. I handle all service calls personally and show up for every job myself. I built this service to keep roadside help simple, fast, and affordable with straightforward pricing and no hidden fees.

  • I cover a ten mile radius around the 75001 area in Addison, Texas. If you are farther out, reach out and I will let you know if I can make the drive.

  • You contact me, I drive to you, fix the problem safely, and you get back on the road.

  • I handle jump starts, tire swaps with your spare, fuel delivery to reach a gas station safely, battery changes, stuck lug nut removal, air for low tires, lockouts, light motorcycle transport, and tire plugs.

  • I use a simple one price model that keeps things clear and affordable. The $50 covers my time and operating costs while staying competitive with typical market rates. The goal is fast reliable roadside help without inflated pricing or surprise fees.

  • No. You’ll always know the price upfront. Any extra services are explained and approved before work is done.

  • I work on passenger cars, SUVs, trucks, and vans. I can also tow light motorcycles and scooters.

    I cannot carry cruisers because they are simply too big and too heavy for my setup.

  • I usually do not. I started this service to help regular drivers and keep things affordable for everyday people. If you are a commercial driver you can still reach out, but any work on a commercial vehicle follows normal industry service rates.

  • I carry 87 unleaded gasoline and diesel. I only bring a few gallons which is just enough to get you to the closest gas station.

    If your vehicle normally uses a higher octane, a small amount of 87 is completely fine for a short and easy drive to a gas station. Once you get there, you can fill up with the correct octane.

  • Yes. Fuel is included at no extra cost so there is no confusion about the amount or price. I do not believe in nickel and diming people. You pay one simple flat rate.

  • Yes. I bring everything I need. I do not bring replacement parts unless you ask, and any parts I provide must be paid for at the scene. The only supplies included at no charge are fuel to reach a gas station, air for low tires, and tire plugs.

  • Yes. I can figure it out on the spot or point you in the right direction.

  • It is usually just me. Sometimes my dog Charles rides along. You are welcome to hang out with him while I get you back on the road.

  • I accept Cash, Zelle, Venmo, Cash App, Apple Pay, Google Pay, and credit cards.

    For cards and tap payments I use Square which is quick and secure.

    All payments are due at the time of service.